How To Order

Cards we take

Payment by Visa, Visa Delta, Master Card, and Switch can be made over the phone. Please have your card number, expiry date and in the case of Switch, issue number at hand when calling.

Returns Policy

Goods becoming damaged in your opinion through defective materials or poor workmanship should be returned for inspection immediately and if necessary the item may have to be returned to the manufacturer for testing. In these cases 28 days must be allowed.

Under no circumstances should items be continued to be used when damaged, as you will be deemed to have accepted the goods in their damaged condition. Postage fees will be reimbursed for justified damages.

By Cheque

If paying by cheque. Send your order with a cheque to:

Froghill Tack
Froghill Farm
Standford
Ventor
Isle Of Wight

PO38 3AN

 

By phone

Call us with your order at +44 (0)1983 840205 between the hours
Monday - Saturday from 9.00am - 5.00pm, Sunday 10.00am - 4.00pm
We will be glad to answer your questions or help you with your order.

By Fax

If you would like, you may fax your order to us at +44 (0) 1983 840190. Be sure to include your e-mail address and your phone number. If we have any questions we will contact you.

We offer 14 days unconditional approval on any item purchased from our mail order dept. We will supply full refund (excluding postage and packaging) on any item returned unsoiled within 14 days. Alternatively you may simply exchange the item.

Delivery

If goods are in stock, dispatch is the same day, but under exceptional circumstances or demand, please allow 28 days.

Price Changes & VAT. Every effort is made to maintain the prices quoted on this website. We reserve the right therefore, to discontinue any item from this list and change prices as and when necessary. Prices shown include VAT where applicable.

Mainland only - To cover the cost of post and packaging, please add 4.50 for orders required in 2-4 working days, 12.00 for orders required the next day.

Postage is charged at postal rate. VAT may be deducted on all orders to non E.C. countries by removing 17.5% from the price of each product. We will be happy to quote specific prices in order to ensure the correct amount is sent.